Cookies Notice
So, you’re wondering what these cookies are all about.
Here, we explain why we use them, how they make for a better experience with us, and the choices you can make.
What are Cookies?
Cookies are small data files stored on your browser or device. They may be sent by the operator of the site or app you are visiting, in this case Clearpay (“first-party cookies”), or by third parties, such as our service providers and digital partners (“third-party cookies”). Other similar technologies may be used, such as tracking pixels or browser local storage (together “cookies”). For example, we partner with third-party analytics providers, like Google, to help us understand how you use our services so that we can improve your experience with us.
Cookies We Use and Why
When you visit our site or app, we use cookies to help make it work smoothly, as well as to provide a personalised experience for you. Here are the ways that we use cookies.
| Type of cookie | Purpose/s |
|---|---|
| Necessary |
These cookies are necessary to make our site and app work and can’t be switched off in our systems. They are usually set in response to your request for services. Such as enabling secure login, remembering your cookies choices, and other identity management, security and fraud prevention. You can set your browser or device to disable these, but our site or app may not work properly. For instance, you’ll have to make your cookies choices each time you visit us. The service providers who store third party cookies on our behalf are CloudFlare, OneTrust, Okta, authO, LaunchDarkly, Onfido, Zendesk, F5, ThreatMetrix. |
| Functional |
These cookies allow us to enhance functionality and provide you a personalised experience. For instance, they allow us to remember your preferences, such as your form information when you navigate back or forward on our site or app. If you do not allow these cookies, some or all of these functions may not work properly. The service providers who store third party cookies on our behalf are FormStack. |
| Performance |
These cookies allow us to understand how you interact with our site or app so we can measure and improve our performance. Such as counting visits and traffic sources. If you do not allow these cookies, we won’t be able to better understand how we can improve your online experience. The service providers who store third party cookies on our behalf are Sentry, Amplitude, Marketo, Google Firebase, Google Analytics, Builder, Datadog. |
| Marketing |
These cookies allow us and our ad partners to show you relevant adverts on other sites. For instance, uniquely identifying your browser or internet device, links you have clicked and content you have viewed on our site and app. These cookies are also used to limit the number of times you see an ad as well as help us measure the effectiveness and performance of our ad campaigns, enable ad conversion tracking and ad billing. By accepting these cookies, you consent to use of cookies for these purposes, and allow us to disclose your data with our ad partners for the above purposes. The service providers who store third party cookies on our behalf are 6sense, branch.io, Marketo Engage (from Adobe), Dreamdata, FormStack, Iterable. Our digital partners who store third party cookies, including for their own purposes, and their privacy policies can be found here: Google Marketing Platform (DoubleClick and Google Ads), LinkedIn, Facebook (Meta), Snapchat, TikTok, Youtube. |
More detailed information about each cookie in the above categories, including their duration, is available through our cookie banner.
Manage your cookie preference
You can manage your cookie preferences through our cookie preference center, browser settings or centralised solutions for interest-based advertising opt-out.
Cookie preference center:
Before we place any unnecessary cookies on your device when you visit our websites, we will present you with a cookie preference center, whereby we will seek your consent to the placing of any unnecessary cookies, consistent with local law requirements. You can ‘Accept all’ cookies, including unnecessary ones, or ‘Deny all’ except for strictly necessary cookies, which are always active.
If you change your mind about cookies, you can withdraw your consent or modify your cookie preferences at any time by clicking on the ‘Cookie preferences’ link at the bottom of our websites. Please note that without some cookies or similar technologies, certain features of our online services may not work properly.
Browser settings:
Your browser can alert you when cookies are placed on your device and how you can stop or disable them via your browser settings. More information on how to manage these settings on common browsers and devices are below.
Manage cookie settings in Chrome
Manage cookie settings in Firefox
Manage cookie settings in Safari and Safari iOS
Manage cookie settings in Chrome
Manage cookie settings in Firefox
Manage cookie settings in Safari and Safari iOS
Certain web browsers allow you to instruct your browser to respond to Do Not Track (DNT) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time our websites are not designed to respond to DNT signals or similar mechanisms from browsers.
Please note that the withdrawal of consent in relation to cookies is applicable only to the browser and the device you use when you withdraw consent. If you wish to withdraw consent across all devices, you must replicate your choices across each device.
Centralised solutions for interest-based advertising opt-out:
Some third parties offer a centralised means to record your choices in relation to the use of your data for interest-based advertising purposes. If you opt out of interest-based advertising with this method, this opt-out will only apply to the specific browser or device from which you opt out.
You can opt out of receiving interest-based advertising from third-party advertisers who are members of the Network Advertising Initiative (NAI website) or through European Interactive Digital Advertising Alliance (EDDA website).
More Information
Clearpay Finance Limited is the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and U.K. GDPR / Data Protection Act 2018.
Please note that the use of cookies may involve the processing of personal data. We encourage you to review our Privacy Policy for further info on how we collect and handle your personal data, including how we use cookies, as well as your privacy rights and choices.
Contact Us
Please feel free to reach out to us if you have any questions about our use of cookies. Visit our Contact Us section here: http://help.clearpay.co.uk.
You can also reach out to our Data Protection Officer at [email protected], or at the address below.
Data Protection Officer
Clearpay Finance Limited
101 New Cavendish Street, London, W1W 6XH
Changes to this Notice
The Notice will be reviewed regularly and updated as needed to reflect our current practices. The updated version will be available by following the “Cookies” link on our site. The revised version will be effective from the time we post it. We may notify you if we make material changes to the Notice.
Last updated: 27 June 2025
