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      Merchant support

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      When do I get paid for cross border transactions?

      • Reconciliations (formerly known as settlements) to you will be in your (existing) local currency

      • Cross border orders/transactions may have a delayed reconciliation of up to 3 additional business days on your existing reconciliation time frames with Clearpay

      • You will be able to see which transactions were settled each day (if any) by checking within your reconciliation report on the Clearpay Merchant Portal

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      Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands). Clearpay charges a £6 late fee for each late instalment and a further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay's behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority. T&Cs and other eligibility criteria apply at https://www.clearpay.co.uk/en-GB/terms-of-service .


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