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Disabling Scheduled Instalments

If you’d like to disable scheduled instalments on a Clearpay order, please contact us via our Support Centre so we can assist you further. 

You’ll need to contact us at least 1 business day before the scheduled instalment date. If you contact us with less than 1 business day’s notice, we'll do our best to help, but we may not be able to stop your next scheduled instalment being automatically debited.

Important to note: If you disable scheduled instalments on a Clearpay order, you'll need to pay your instalments manually on or before each due date(s). If you don’t pay for an instalment on or before its due date, late fees will apply - you can learn more about late fees here.