If you were previously able to purchase gift cards from a particular retailer but can no longer see that option, there are a few possible reasons:

• The retailer's gift card may be temporarily unavailable.

• Your eligibility may have changed based on your account activity, your affordability information and the information contained within your credit report.

• The range of available retailers is updated from time to time.

Making your payments on time gives you the best chance of maintaining access, though availability may still change for the other reasons above.

To view gift cards you're currently eligible for, open the Clearpay app and go to the Shop tab. If you need further help, contact Clearpay support directly through the app.